privacy policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Who is responsible for the personal data we collect?

Meat Food Tech OY (Meeat), 3162130-1, Vaisalantie 6, 02130 Espoo, Finland, is the data controller responsible for the processing of personal data described in this privacy policy.

How do we collect your data?

You directly provide Meeat with most of the data we collect. We collect data and process data when you:

– Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Purpose of data gathering

To handle complaints and other consumer matters.

Processing that is carried out

  • – Communication and response to complaints and other issues related to consumer contact (via telephone, letter or digital channels, including social media)
  • – Investigation of complaints and questions
  •  – Eventual dispatch of compensation

  • Category of personal data

  • Name
  • Contact details (address, email and telephone number)
  • Your correspondence
  • Details of purchase date, place of purchase, possible error/complaint
  • Health data (e.g. allergic reactions and health conditions that you inform us about)

Legal basis

Legitimate interest. The processing is necessary to meet our and your legitimate interests in dealing with complaints and consumer issues.

Storage period

Personal data relating to complaints and consumer issues is stored for two years.

Is this data being shared?

Meeat Food Tech OY is sharing this information with our customer service and production partner.

How do we store your data?

Your data is being stored in Frankfurt, Germany. Your data won’t be shared with any party outside of EU.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For more information how Meeat use cookies, visit our cookie policy.

Privacy policies of other websites

Meeat’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

What are your data protection rights?

Meeat would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Meeat for copies of your personal data.
  • The right to rectification – You have the right to request that Meeat correct any information you believe is inaccurate. You also have the right to request Meeat to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Meeat erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Meeat restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Meeat processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Meeat transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email stated below.

How to contact us?

If you have any questions about Meeat’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Meeat has not addressed your concern in a satisfactory manner, you may contact the the Finnish Data Protection Authority https://tietosuoja.fi/etusivu

Email:

Changes to our privacy policy

Meeat keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 of April  2021.